Refund policy

Returns or exchanges are accepted only for damaged or defective products — not for size issues or change of preference. To be eligible, please record a clear, uncut 360-degree unboxing video showing both the package and the product, and share it within 1 day of receiving your order. Send the video to our Instagram DM and email it along with your order details to JEWELLERY @NYUSHE.COM The exchange will be processed only after the unboxing video has been verified.